A seven-phase engagement, not a slide deck.
Every engagement runs against the same operational backbone. Phases overlap; deliverables are concrete and reviewed weekly with your team.
- PHASE 01
Discovery & operational mapping
Two-week ride-along with dispatch, supervisors, and crews. We document the actual workflow — radio chatter, paper forms, group texts, and all.
Deliverables- Field journey map
- Risk register
- Integration inventory
- PHASE 02
Custom software development
Native-feeling mobile and web on a hardened core. Built by senior engineers, against your SLAs, with code you can audit.
Deliverables- Field mobile app
- Dispatcher console
- Admin & reporting
- PHASE 03
Safety system engineering
Escalation policies, lone-worker timers, and storm-mode workflows engineered with your safety team — not lifted from a template.
Deliverables- Policy library
- Storm-mode rehearsals
- OSHA evidence model
- PHASE 04
Cloud deployment
Client-owned single-tenant cloud — Azure or AWS. Infrastructure-as-code, immutable images, blue/green deploys.
Deliverables- IaC repo
- Runbooks
- Disaster recovery
- PHASE 05
Security hardening
Designed against the NIST 800-53 Moderate baseline. Pen test before go-live; remediation included.
Deliverables- Threat model
- Hardening checklist
- Pen test report
- PHASE 06
SSO & identity integration
Azure AD / Entra ID, Okta, Ping. SCIM for joiners/movers/leavers. Conditional access enforced end-to-end.
Deliverables- IdP integration
- SCIM provisioning
- MFA policy
- PHASE 07
Dashboards & reporting
KPIs designed with your safety committee and executive team. Regulator-ready exports baked in.
Deliverables- Compliance dashboard
- PUC / OSHA exports
- API + webhooks